Warranty

Warranty Policy

1. Introduction At MA Tech Store, we stand behind the quality of our products. This Warranty Policy outlines your rights and our responsibilities regarding product defects.

2. Warranty Coverage We offer a 1-year warranty on all electronic products purchased from our store. This warranty covers manufacturing defects and faults arising from normal use of the product.

3. Exclusions This warranty does not cover:

Accidental damage, misuse, or neglect.

Physical damage, including cracks, dents, or water damage.

Normal wear and tear.

Unauthorised modifications or repairs by third parties.

Software-related issues.

4. Warranty Claim Process If you experience a fault with your product within the warranty period, follow these steps:

Contact our customer service team at hello@matechstore.co.uk with your order number and a description of the issue.

We may request photos or videos to assess the problem.

If the issue falls under warranty, we will arrange for the product to be repaired. If repair is not possible, we may offer a replacement or refund at our discretion.

5. Repair as First Option Our first course of action for a valid warranty claim is to repair the product. If a repair is not feasible within a reasonable timeframe, a replacement or refund may be offered.

6. Consumer Rights in the UK This warranty is in addition to your statutory rights under the Consumer Rights Act 2015. If a product is faulty within the first 30 days, you have the right to request a full refund. After 30 days, we will offer a repair or replacement in line with UK consumer protection laws.

7. Limitations of Liability Our liability under this warranty is limited to the repair, replacement, or refund of the defective product. We are not responsible for any indirect or consequential losses resulting from product failure.

8. Contact Us For any warranty-related inquiries, please contact us at: MA Tech Store
hello@matechstore.co.uk

This policy was last updated on 25/02/2025. We reserve the right to amend this policy at any time in accordance with UK consumer laws.